Download the Cult.fit app from Google Play Store or Apple App Store and sign up. If you already have an account, just log in.
Navigate to the 'Referral, Vouchers and Gift Cards' section inside the user profile on the app and select the 'Redeem Gift Card' option.
Enter the unique code that you received with your gift card.
Once the code has been verified, the value of the gift card will be added to your Gift Card Balance on the platform.
You can use the gift card balance as a mode of payment during checkout for any service offered by cult.fit only on the cult.fit app, and not on the website.
The Gift Card Balance can only be used against fitness services offered on cult.fit app and not on any cult store products or cult sport products sold via the app or the website.
The value of the gift card can only be added to your Gift Card Balance on our app (Android and iOS), and the balance can only be used during checkout on the app. It cannot be redeemed for cash or transferred to another account.
For any issues or questions regarding gift card redemption, contact our customer support team at hello@cult.fit.
Terms and conditions
These terms and conditions ("T&C's") apply to Cult Gift Cards ("Gift Cards" or "GCs") and Gift Vouchers ("GVs"). By purchasing, redeeming, or using a Gift Card/Gift Voucher, you agree to these T&Cs.
1. Purchase and Redemption
1. GCs/GVs are valid only on the Cult App and cannot be redeemed on the Cult website or the Cult Store website.
2. GCs/GVs are applicable only for Cult fitness services (e.g., memberships) and cannot be used for any products on the Cult Store section of the app, Cult Store website, or physical stores.
3. GCs/GVs can be purchased in denominations from ₹1 to ₹10,000.
4. To redeem, the GC/GV value must first be added to your Cult App wallet. Once credited, the wallet balance can be used for multiple transactions until fully utilized or expired.
2. Expiry and Refund
1. Each GC/GV is valid for 1 year from the date of purchase.
2. Expired GCs/GVs may be revalidated upon request, subject to verification and additional terms.
3. No cash refunds or exchanges will be provided for unused balances.
3. Lost, Stolen, or Misused Cards
1. The GC/GV holder is solely responsible for its safekeeping. Cult and Pine Labs are not liable for lost, stolen, or unauthorized use of a GC/GV.
2. Requests to block a GC/GV will only be honored for registered users who have added the card to their Cult account.
4. Restrictions and Limitations
1. GCs/GVs cannot be exchanged for cash, bank credit, or transferred to another account.
2. GCs/GVs are non-returnable and non-refundable.
3. Delivery of e-Gift Cards is typically instant but may take up to 24 hours in case of system delays.
4. Cult reserves the right to cancel or suspend the GC/GV program at its sole discretion without prior notice.
5. Fraud and Misuse
Pine Labs and Cult may close customer accounts or recover payments if a fraudulently obtained GC/GV is redeemed or used for purchases.
6. Governing Law and Jurisdiction
These T&Cs are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of the courts at New Delhi.
7. Limitation of Liability
1. No warranties, express or implied, are provided regarding the GCs/GVs, including but not limited to merchantability or fitness for a particular purpose.
2. If a GC/GV is non-functional, your sole remedy is a replacement.
3. If applicable law does not permit certain exclusions or limitations, some provisions may not apply to you.
8. Additional Information
1. No interest is payable by Pine Labs or Cult on GC/GV balances.
2. Pine Labs or Cult may revise these T&Cs at its discretion without prior notice.
Issued by Pinelabs
Gift cards, once purchased, cannot be cancelled or refunded